Exos

Welcome!

The information in this section is intended for Exos employees and their covered spouses and/or dependents.  

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FSA

The Flexible Spending Account (FSA) plan is one of the most common CDH plans. With an FSA, you and/or your employer make pre-tax contributions to an account, and the funds can be used for eligible medical expenses, such as contacts, eye glasses, prescriptions and vision and dental check-ups. Click here for assistance in deciding how much to contribute.

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Dependent Care FSA

The Dependent Care Flexible Spending Account (DC FSA) is a special type of flexible spending account. The funds in this account may only be used for qualified dependent care expenses, such as child care or adult day care services (for dependent adults).

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Commuter Benefits

The Pre-Tax Commuter Benefits plan allows employees to set aside money for their parking tax free! A Pre-Tax Commuter Benefit plan can reduce the financial burden of your commute to work.
 

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COBRA

The Consolidated Omnibus Budget Reconciliation Act (COBRA) provides certain former employees, retirees, spouses, former spouses, and dependent children the right to temporary continuation of health coverage at group rates.
 

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Learn More About Your Plans

Access videos that highlight information about your plan(s) and more! 

Educational Videos

There Are Three Ways To Submit A Claim

Mobile App: Search the Apple App Store or Google Play for Surency Flex.

Member Account: Click here to log in to your account. Then click “File A New Claim”.

Paper Claim Form: Click here to download the FSA claim form. Fill out the appropriate form and submit it using the information on the form. 

Surency Mobile App

Want to check your account balances and submit receipts anywhere, anytime? We have an app for that!

Access the information you need:

  • Check Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DC FSA) and Commuter Benefits account balances
  • View account activity
  • Access FSA Store to buy eligible expenses
  • Use the Eligible Expense Scanner to see if what you're about to purchase is an eligible expense
     

Take action:

  • Submit claims for FSAs, Dependent Care FSAs and Commuter Benefits accounts
  • Snap a photo of receipts within the app to submit with new or existing claims
  • Add banking information 
  • Request HSA distributions and make HSA contributions
  • Access account funds to pay yourself back or to pay your doctor
  • Report a Surency Benefits Card as lost or stolen

To download the mobile app, search the Apple App Store or Google Play for Surency or use the links below. 

Troubleshooting

  • If you exceed the maximum number of failed logins, your account will be locked for security purposes. Contact Surency at 866-818-8805 for assistance or click the “Forgot Password” link within the Member Account.
  • If you recieve a message about setting up additional security, log in to the Member Account and answer the five security questions. 

If you have issues using your Surency Flex mobile app, please contact
Surency’s Customer Service department at 866-818-8805.

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screenshot of the surency flex app

Quick Links

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Accessing your Funds

Use your Surency Benefits Card on eligible health care products and services.

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Mobile App

Check account balances, file claims and more with the Surency mobile app.

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Eligible Expense List

View commonly bought eligible medical expenses.

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Member Account

Learn more about accessing your Surency account by downloading this PDF.

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Election Worksheet

Use this PDF to estimate your health care costs.

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More Questions?

Visit our Frequently Asked Questions page for answers.

Frequently Asked Questions

Still Have Questions?

Fill out the form and a Surency team member will reach out to help you as soon as possible.

Surency Login

Choose your Surency account type below to log in and access your account. Reimbursement accounts include FSA, DC FSA, LP FSA, HSA, HRA, Commuter, LSA, QSEHRA, Adoption Assistance, Travel Benefits, Direct Billing and Premium Only Plans.

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