DC FSA FAQs

No, if you participate in a Dependent Care FSA, you are not allowed to claim any other dependent care tax benefits for the tax-free amounts you receive through this plan. However, you are allowed to claim expenses not reimbursed through your Dependent Care FSA.

No, you can only use your Dependent Care FSA for children or adults claimed as dependents on your tax return.

No, you will only be reimbursed for eligible child care expenses incurred before your child's thirteenth birthday. However, you may adjust your elections by filing for a Qualified Change in Status.

Unlike Health Care FSA funds, Dependent Care FSA funds are not available on the first day of the Plan Year. The only funds available are the dollars that have already been set aside (already deducted from your paychecks) and are in your account. Advance reimbursements from your Dependent Care FSA are not allowed.

The maximum amount in 2023 that can be contributed to a Dependent Care FSA is $5,000 for a married couple filing taxes jointly or for a single person filing as head of household; or $2,500 for a married couple filing taxes separately.

Dollars from a Health Care FSA can only be used for qualified out-of-pocket medical expenses, including deductibles, copays, prescriptions and some over-the-count medications. Dependent Care FSA dollars can only be used for child care services for your dependents who are younger than thirteen years of age or adult dependents who are unable to care for themselves.

There are four ways to access your plan details:

  1. The easiest option is to use the mobile app. The mobile app is available for download from the Apple App Store or Google Play. On the mobile app you can view your current account balance, file claims, purchase FSA-approved items and securely contact Surency.
  2. Log in to your online Member Account to view your account details, file claims, and more.
  3. Contact Surency Customer Service at 866-818-8805.
  4. You can also sign up to receive electronic updates on your plan via email and/or text alerts. Log in to your Member Account, visit the “Statements & Notifications" tab to select your notification preference.

Surency Login

Choose your Surency account type below to log in and access your account. Reimbursement accounts include FSA, DC FSA, LP FSA, HSA, HRA, Commuter, LSA, QSEHRA, Adoption Assistance, Travel Benefits, Direct Billing and Premium Only Plans.

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